COOKIE POLICY
This Cookie Policy forms an integral part of the Legal Notice and the Privacy Policy of the website www.farosantander.com (hereinafter, the "Website"), owned by Fundación Banco Santander (hereinafter, the "Foundation"). To facilitate your browsing of the Website, the Foundation informs you that it uses data storage and retrieval devices, namely cookies, advertising pixels and technologies with similar functionalities (hereinafter, the "Cookies").
In any event, please note that the Foundation is responsible for the Cookies and for the processing of data obtained through its own Cookies and third-party Cookies, determining the purposes, content and use of the processing of the information collected.
To ensure that users have all the information necessary for proper browsing of the Website, we provide the following information explaining what Cookies are, the types of Cookies used on our Website and how they can be configured or disabled.
What is a Cookie?
Cookies are files containing small amounts of information that are downloaded to the user’s device when they visit a website. Their main purpose is to recognise the user each time they access the Website; they also enable us to improve the quality and usability of our website.
Cookies are essential for the functioning of the internet, as they provide technical solutions that enable users to navigate between different websites; they cannot damage the user’s computer or device and can be used to identify and resolve any malfunctions on the website. They may also be used for advertising or analytical purposes.
The Foundation’s Use of Cookies
By accepting the cookie notice that appears when you first start browsing the Website, or by adjusting your cookie settings, you expressly consent to the use of these cookies on your devices. If you disable cookies, some of the Website’s features may not work correctly.
Specifically, the Foundation is using cookies for the purposes set out below. Should the Foundation use other cookies in the future with the aim of providing more and better services, the user will be informed accordingly.
TECHNICAL COOKIES
These are cookies that enable the user to navigate the Website and use the various options or services available on it, such as controlling traffic and data communication, identifying the session, accessing restricted areas, preventing fraud relating to the security of the service, submitting a registration or participation request for an event, use security features whilst browsing, store content for the streaming of videos or audio, enable dynamic content (for example, the loading animation of text or an image) or share content via social media.
The Foundation does not require your consent to place cookies on your device that are necessary to enable the Website’s features, and their use is based on the need to provide the services you have requested. If you disable or block all cookies in your browser, your browsing experience on the Website may not be optimal and some of the Website’s features may not work correctly.
NAME | OWNER | PURPOSE | DURATION/ EXPIRY |
|---|---|---|---|
| OptanonConsent
| OneTrust
| This cookie is set by OneTrust's cookie compliance solution. It stores information about the categories of cookies used by the website and whether visitors have given or withdrawn their consent for the use of each category. This enables website owners to prevent cookies from being placed in the user's browser when consent has not been provided. The cookie has a normal lifespan of one year, so returning visitors to the site will have their preferences remembered. It does not contain any information that can identify the website visitor. | 1 year
|
| nlbi_XXXXXXX
| Imperva
| Used by servers to manage load balancing. | Session
|
| Affinity
| OneTrust
| Allows web browser traffic to remain routed to a single server during certain sections of the website. | Session
|
| OptanonAlertBoxClosed
| OneTrust
| This cookie is set by websites that use certain versions of OneTrust's cookie compliance solution. It is set after visitors have viewed a cookie information notice and, in some cases, only when they actively close the notice. It enables the website to avoid displaying the message more than once to a user. The cookie has a lifespan of one year and does not contain any personal information. | 1 year
|
| visid_incap_xxxxxxx
| Imperva
| Incapsula DDoS Protection and Web Application Firewall: A cookie used to associate certain sessions with a specific visitor (a visitor representing a particular computer). It is used to identify customers who have previously visited Incapsula. | 1 year
|
| incap_ses_xxxxxxxxx
| Imperva
| Incapsula DDoS Protection and Web Application Firewall: A cookie used to associate HTTP requests with a specific session. Reopening the browser and accessing the same site is recorded as a different visit. It is used to maintain existing sessions (i.e., a session cookie). | Session
|
| PicassoLanguage
| Salesforce | Salesforce Help support system-specific cookie that manages users' language preferences on community pages. | 1 year |
| user-has-accepted-cookies | Clorian | Records whether the user has consented to the use of optional cookies for the ticketing platform. | 1 year |
| locale | Clorian | Stores the user's locale settings, helping to display relevant content for the ticketing platform. | Session |
| cookielawinfo-checkbox-non-necessary | Clorian | Records whether the user has consented to the use of optional cookies for the ticketing platform. | 1 year |
| utag_main | Clorian | Required cookie for the analytics platform. | 1 year |
| tiqueteoSession | Clorian | Cookie necesaria para la plataforma de analítica. | Session |
| captcha | Clorian | Verifies that the user is human and not a bot (fraud prevention) for the ticketing platform. | 1 day |
| renderCtx | Salesforce | Technical session cookie primarily used by platforms such as Salesforce Lightning Platform and Experience Cloud to store parameters and metadata required for the delivery of web pages and components. | Session |
| languageCountryCode | Clorian | Stores the language and country selected by the user for the ticketing platform. | Session |
ANALYTICAL COOKIES
These cookies collect information about how visitors use the Website, for example, which pages they visit most frequently, whether they receive error messages from web pages, which sections of the website they access, or which buttons on the website they click on. The purpose of these cookies is to obtain statistics and reports that enable us to improve the functioning of the Website.
These cookies are only installed on the user’s device once they have expressly consented to this.
| NAME | OWNER | PURPOSE | DURATION/ EXPIRY |
|---|---|---|---|
| _ga
| Google
| It is used by the web audience analytics tool to distinguish unique users. | 2 years
|
| _ga_xxxxxxxxxx
| Google
| Used by the Google Analytics web audience measurement tool to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request on a website and is used to calculate visitor, session, and campaign data for the site's analytics reports. | 1 year
|
| _pk_ses | Matomo session cookie used to group actions performed during the same visit (page views, events, downloads, etc.) and associate them with a single session. | Session | |
| pctrk | It is used to count page views by unauthenticated users against license usage. | 1 year | |
| _gid | Used to count the pages visited on the website. | 1 day | |
| _gac_xxxxxxxxxxxx | Contains campaign-related information for the user. It is used when Google Analytics is linked with Google Ads.- | 90 days | |
| _pk_id | Matomo analytics cookie that stores a unique visitor identifier. It enables the distinction between new and returning users, as well as the recording of the date of the first visit, the last visit, and the number of visits made. | 13 month | |
| ___utmvxxxxxxxxxxxxxx |
Managing and deleting cookies
Using the cookie settings tool, you can choose to reject or accept cookies that require your consent. You can also block and delete cookies by changing your browser settings.
Similarly, to manage cookies, most browsers allow you to reject or accept all cookies, or to accept only certain types of cookies. Instructions on how to manage and delete cookies can be found in your browser’s built-in help function. If you wish to restrict the use of cookies, you may not be able to use all the interactive features of the Website.
You can allow, block or delete the cookies stored on your device by adjusting the settings in the browser installed on your computer:
· Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-Web...
· Chrome: https://support.google.com/accounts/answer/61416?hl=es
· Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-dele
· Safari: https://support.apple.com/es-es/guide/safari/sfri11471/mac
· Opera: https://help.opera.com/Windows/11.50/es-ES/cookies.html
· EDGE: https://support.microsoft.com/es-es/microsoft-edge/permitir-temporalmente-las-cookies-y-los-datos-del-sitio-en-microsoft-edge-597f04f2-c0ce-f08c-7c2b-541086362bd2
Cookie retention period
The cookies used by the Foundation will be stored on the user’s device for as long as is necessary for the purpose for which they were installed, and for a maximum of two (2) years, unless you choose to delete them via your browser settings.
The specific duration of each cookie is set out throughout this Cookie Policy.
Browser notifications
If, when you first started browsing the Website, you agreed to receive notifications via pop-up windows, the Foundation may send you pop-up notifications regarding news and content relevant to its corporate purpose. You can configure these pop-up notifications, both from the Foundation and from other websites, via your browser’s settings or options.
Additional information
You can access our Privacy Policy, to obtain more information about the processing of your personal data, and to exercise your rights.
You can also contact the Foundation at the following email address: privacidadfundacionbs@gruposantander.com
Updates and changes to the cookie policy
The Foundation reserves the right to amend this Cookies Policy at any time and without prior notice, in response to regulatory requirements or in order to improve the Website.
Whilst we will endeavour to notify you of any such changes should we make any significant amendments; we recommend that you review the Cookies Policy each time you access the Website.
Pº de Pereda 9-12
39004, Santander (Cantabria)
